Shipping & Delivery Policy
Last Updated: the 12th December 2025
1. Overview
At Aurora Led Limited， we specialize in supplying high cost performance illumination and lighting fixture products to businesses worldwide,especially to Europe and North America. We understand that international logistics for B2B orders are complex. This policy outlines our standard shipping procedures, cost structures, and terms of delivery to ensure complete transparency for our professional partners.
All our shipments are executed in strict accordance with the latest International Commercial Terms (Incoterms® 2020) as defined by the International Chamber of Commerce (ICC). The specific Incoterm agreed upon in your proforma invoice or sales contract governs the division of costs, responsibilities, and risks between AURORA LED LIMITED and you, the Buyer.
2. Key Incoterms Explained
For our B2B clients, the following are the most commonly used Incoterms:
FOB (Free On Board) [Named Port of Shipment, e.g., Shenzhen, China]:
Our Responsibility: We are responsible for all costs and risks until the goods are loaded onto the vessel at the port of origin. This includes inland freight to the port, export customs clearance, and all port handling fees.
Client’s Responsibility: The buyer bears all costs and risks from the point the goods are on board the vessel. This includes main ocean freight, insurance (if desired), import customs clearance, destination port charges, and onward inland freight to the final destination.
CIF (Cost, Insurance and Freight) [Named Port of Destination]:
Our Responsibility: We pay for the cost of the goods, marine insurance, and all freight necessary to bring the goods to the named port of destination. Risk transfers to the buyer once the goods are loaded on the ship (same as FOB).
Client’s Responsibility: The buyer is responsible for all costs once the goods arrive at the destination port, including import duties, taxes, port fees, and inland delivery.
EXW (Ex Works) [Our Factory Address]:
Our Responsibility: We make the goods available at our factory or warehouse. The seller’s responsibility ends at this point.
Client’s Responsibility: The buyer bears all costs and risks involved in transporting the goods from our premises to the final destination. This includes arranging pickup, export/import formalities, and all transportation.
3. Breakdown of Potential Costs
An international shipment may involve the following cost components. Your quoted price under the agreed Incoterm will specify which items are included.
| Cost Category | Description | Typically Covered Under |
|---|---|---|
| Inland Freight (China) | Transportation from our factory to the Chinese port of departure. | FOB, CIF |
| Origin Port Charges | Handling, documentation, customs export declaration, and loading onto the vessel. | FOB, CIF |
| Ocean/Air Freight | Main carriage cost from origin port to destination port. | CIF |
| Insurance | Marine cargo insurance for the voyage. | CIF |
| Destination Port Charges | Unloading, customs inspection, handling, and storage fees at the arrival port. | Buyer |
| Import Duties & Taxes | Customs duties, GST/VAT, or other taxes levied by the importing country. | Buyer |
| Inland Freight (Destination) | Transportation from the destination port to your warehouse or project site. | Buyer |
4. Shipping Process & Timeline
Order Confirmation & Production: After order confirmation and receipt of deposit, the production timeline of 15-30 working days begins.
Booking & Documentation: Once goods are ready, we (or your appointed freight forwarder under EXW/FOB) will book shipping space. We will prepare all necessary commercial documents (Packing List, Commercial Invoice, Bill of Lading/Air Waybill, Certificates of Origin, etc.).
Customs Clearance (Export): We handle export customs clearance in China for FOB and CIF shipments.
Transport & Tracking: Goods are shipped, and we will provide you with the tracking details and copies of shipping documents.
Arrival & Clearance (Import): Upon arrival, you or your agent will handle import customs clearance using the documents we provided.
Total estimated lead time from order confirmation to port of destination is approximately 35-50 days globlly, subject to carrier schedules and weather conditions.
5. Risk & Liability
Transfer of Risk: The risk of loss or damage to the goods passes from AURORA LED LIMITED to the Buyer at the moment specified by the agreed Incoterm (e.g., when goods pass the ship’s rail at the port of loading for FOB/CIF).
Insurance: We strongly recommend that all clients obtain adequate marine cargo insurance for the entire journey, regardless of the Incoterm.
Inspection: Pre-shipment inspection is available upon request and may incur an additional fee. Claims for damage must be filed with the insurance carrier, with a copy of the original Bill of Lading and a survey report from the destination port.
6. Important Notes for B2B Clients
Freight Forwarder: You are welcome to use your own licensed freight forwarder. Please inform us in advance so we can coordinate with them.
Customs Delays: Delays in import clearance due to incomplete documentation or regulatory issues on the buyer’s side are not our responsibility and may incur demurrage (port detention) charges.
Quotations: All shipping quotes are valid for a limited time and subject to change due to fluctuations in fuel costs, freight market conditions, and exchange rates until final booking.
Contact Us: For specific shipping inquiries related to your order, please contact our logistics team at: logistics@aururalumi.com